The AXA ASSISTANCE Group has its branch offices in more than thirty (30) countries of the world, employing six (6) thousand specialists, and handling more than nine (9) million assistance cases a year. In the year 2009, the total turnover of the company reached EUR 900 million.
In the Czech Republic, the AXA ASSISTANCE has been providing products of assistance insurance to its clients. The purpose of the AXA ASSISTANCE products is to facilitate the life of the clients, their families, and/or the companies, and to help them solve their day-to-day problems, in particular in travelling, operating motor vehicles, home breakdowns, or in the area of legal relations or health.
In the provision of services, it concentrates mainly on operating flexibility, simplicity, and the client’s comfort. A client of the AXA ASSISTANCE receives insurance benefit typically in form of services upon calling to the assistance line. The assistance service operators are available for twenty-four (24) hours a day. What is emphasised, are both effectiveness of solution and individual and accommodating approach to each of the clients. The AXA ASSISTANCE offers help to its clients in any place all over the world.
The AXA ASSISTANCE is part of the AXA Group, one of the largest insurance groups in the world and the leader in the area of financial provision. Globally, AXA has 52,000,000 clients, 120,000 employees, 400,000 shareholders, its total turnover in the year 2009 exceeding EUR 100 milliard, and the company administering assets in the value of EUR 1.32 billion. The common shares of AXA are registered and traded at the Paris Stock Exchange and the New York Stock Exchange (NYSE).
Our main products:
Travel Insurance
The travel insurance packages represent a unique product of travel insurance designated for both short-term and long-term travels in Europe, the USA, and all over the world. The package may be bought in advance and activated only before the planned travel. You will never depart uninsured any more. The travel insurance packages contain the following insurances:
- Medical expenses insurance
- Bodily injury insurance
- Insurance against liability for damage
- Luggage insurance
- Delayed flight insurance
- Legal assistance insurance
Driver and vehicle legal assistance
The legal protection Insurance helps, to the drivers of both private and company vehicles during their travels throughout Europe, solve immediately troubles, if any, arising in connection with operation of their vehicles. The AXA ASSISTANCE lawyers are prepared to provide help or advice in a traffic accident, interpreting in negotiations with the Police, as well as in representing during a legal dispute. A lawyer will assist you in each of your travels both in this country and abroad. We will pay the bill.
We solve problems on behalf of you
- We will provide compensation for damage resulting from a traffic accident in the Czech Republic or abroad
- We will deliver you financial amounts in cash to a foreign country to pay a bail or fine
- You will receive from us legal assistance during administrative proceedings
- We will intermediate interpreting for you during a check by the Police
The insurance for every owner or operator of a motor vehicle or vehicle fleet
The vehicle legal insurance includes
Legal protection
- We will assist you in effective assertion of your rights in both extra-court and court ways
- We will provide to you and pay for a lawyer, advocate, or an expert
Assistance to drivers
- We will provide interpreting in case of a check by the Police, traffic accident, or other troubles during your travel
- We will deliver you a bail to pay a fine for offence or administrative tort
Home Assistance
We solve problems on behalf of you
- We will assist you in negotiations with authorities
- We will settle disputes with your neighbours
- We will save you when you slam door, leaving your keys inside
- We will resolve a denied reclamation
- We will rectify consequences of an accident
A package of legal and assistance services focused on everyday home or flat operations
Legal protection and assistance
- We will assist you in effective assertion of your rights in both extra-court and court ways
- We will provide to you and pay for a lawyer, advocate, or an expert
Technical and medical assistance
- We guarantee, in case of accident, intervention of a qualified handicraftsman (electrician, plumber/fitter, locksmith, etc.)
- In case of injury we will provide transportation from a medical care facility